Costco Shoppers Have Major Complaints About a Popular Perk: 'Never Again'
Paying for a Costco membership gives you access to all sorts of tantalizing shopping perks, from its popular travel site to its super affordable gas stations.
But recently, one of the warehouse club's popular services has been garnering major complaints from members—and some say it's best avoided altogether.
A Costco shopper took to Reddit this week to sound off against the retailer's tire centers, which are conveniently connected to warehouses, sell several premium tire brands, and offer installation and upkeep services to members.
The shopper explained that they've been buying tires from Costco for about 25 years and always thought the service was "good enough.
However, a recent negative experience with the tire center changed the shopper's perspective on the membership perk.
My wife's car needed tires and Costco didn't have the size we needed. I asked the guy at the counter if they could be ordered, and he kind of shrugged his shoulders as if he didn't know.
They are available on the Costco tire website.)" the shopper wrote. "I said screw it and went to a small tire chain down the street that started as a mom-and-pop [shop].
As I sat there listening to the interactions between the employees and customers, it hit me hard that Costco's level of tire service is far inferior.
I must have forgotten what it was like not getting tires at Costco." As it turns out, poor experiences at Costco's tire centers are far from uncommon among members.
The post has already racked up a whopping 1,400 comments from other shoppers, many of whom complained about the customer service and lengthy wait times.